I had booked a bus ticket on OLIVEA.in on 18th May 12 and was charged Rs.500/- for the journey dated 24.5.12 for the bus service from Mysore to Bangalore - the Bus service was not there at all. I had to wait for more than one hour till 10:00 PM at Mysore bus stand only to know that the Bus was not there.
I had to catch a taxi back to Bangalore and when I contacted OLIVEA they told me that the money will be refunded immediately. Then on the struggle started to get my refund. OLIVEA cheated me by saying the amount would be refunded and was not done. I had to make atleast 100 calls to them only to know that they will refund after continuous follow up I was given refund after 50 days. I had spent more than 500.00 to get my refund.
Hence beware before you book your bus tickets through olivea - they are here to cheat you and play with your money. They are actually bankrupt and done have Rs.500.00 to refund. You can as well imagine their service. Please do not recommend anyone for the bus services which are not there and the third class service of the personnel for any refund.