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Olx

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Olx
Samim Aktar@Samim_Aktar
Jul 21, 2017 03:20 PM, 2948 Views
New And Updated OLX Website Misses The Mark-Comple

What a shame! OLX used to be an efficient, highly effective, user friendly, web platform for buying and selling. In a number of ways, it`s functionality surpassed that of its biggest SA competitor, Gumtee. Unfortunately, however, OLX seems to have lost the plot.


Basic things such as being able to easily switch between local and country wide searches among numerous other things is now a thing of the past. The new upgraded OLX website is neither effective nor convenient to use, and has simply become a huge disappointment.


If OLX stays with it`s new upgraded format and functionality, I`m done with it.I wonder if OLX senior management has any idea of the extent to which they are alienating their hard won customersome and frustrating new website format. I suspect that most OLX users up to this point, will indeed now be switching over to using Gumtree exclusively. Whoever at OLX is responsible for their new upgraded website and associated customer/user experience really should lose their job over this. They have really screwed up the OLX experience for all by having quite significantly misread whhat their customer base values in terms of the OLX user experience.

(6)
Dear OLX User,Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. We request you to give us another chance to serve you better. Again, we deeply regret the troubles and frustration that you experienced with us.ThanksTeam OLX
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