I insured my Redmi phone with them, and had couriered them the same when It got damaged. It has been more than one year and they say that they didnt receive my handset, though I sent them the proof of the delivery of the courier company. Recently I got my ICICI bank credit card. They started calling me again and again to take insurance for the card, and when I claimed them that I lost my phone because of you people, they disconnected the call and havent been calling me thereafter.
The company is a real fraud, and people should lodge a police complaint against them.