Hi friends Please don’t buy the One Plus products the very very worst service that I ever gone through, I bought the One Plus X phone on 22nd Feb 2016 through Amazon, after the 12th day the problem was started, the phone automatically gone to no interruption mode(can’t hear the Ringing or Message tone) and I was tried to resolve it but I can’t then I call the One Plus Customer care for help and I was followed their instructions but again the problem was not resolved and they told me to give their Authorized service centre. The next day I went to the One Plus X authorized service centre Guindy, Chennai, and from there I got the shock and they told me that the problem in the mother board then I call immediately to the Amazon customer care for replacement but unfortunately the return policy within 10 days only. again I call the One Plus Customer Care Service and they told me to give the phone to service since it’s in the warranty period, as per the instruction I hardened over the phone to their authorised service centre for the service of my New Mobile Phone and till date the problem is not been resolved, whenever I call the One Plus Customer care the only answer I will get by end of the day the service engineer will call You, but till date I am not getting the call back from One Plus support and mobile still in the service centre only now it more than 21 days I am running behind this people but no result. PLEASE DON’T BUY THE ONE PLUS PRODUCTS