I picked up a Onida Microwave Oven Model: Grill 21 two years ago and the appliance was working fine all the while. Two days ago I found that when I switch on the oven the timer display does not come up and the oven is automatically starting without me even giving the timer command. Tried to call 4 service centers located in Bangalore and all 4 land line numbers were out of service. Which I found strange! I wondered if Onida really has any brand space?
When I called Just Dial yellow pages service to find out a service center, a non Onida technician came home and took the microwave to his service center and later called me to inform that the PCB unit had failed and I have to pay 1600 rupees to replace it.
Ironically the MW itself costed me around 5000 rupees 2 years ago and here I was paying up 30% of the cost price of the appliance itself!
Don’t know what to call it? I remained hungry and foolish after associating myself with Onida Brand of Microwaves. Wonder how their other products like TV, Audio players are.