When we decided to purchase AC I had done through survey to find quality product. We have Considered Onida, Godrej, Samsung, O general and Hitachi. My criteria for selection are low noise level and low electricity bill.
On survey we come to know that in particular category Onida provides 19517 BTU / hr where as others’ are under 18500. The other specification like remote control, noise level and air circulations are same. Further I found that Hitachi and O General falls under premium category which costs 1.5 times higher that those.
On marketing side LG and Sumsung is most common brand available with al most all dealers. I believe LG as strong marketing company which stood no. 1 due to its marketing power not product quality. My opinion further endorsed by the installation person (carpenter). He told me that the body of Onida is very hard and takes more time to screw it. Anticipating LG as my answer I immediately asked “which product is easy to screw”. “LG” was his reply.
After installation I feel that the battery compartment of Onida remote control is loose. It drops out with slight movement. I compliant it to Onida customer care Mumbai via email and I got immediate replacement at next day. I must appreciate Onida service. Though I got replacement for Remote I have given my feedback to production department of onida regarding loose battery compartment.
It’s 25 days now and it’s like cool. I am quite satisfied and recommend Onida’s AC. It gives value for money.