Now a days there is a lot of competition in the market among the same products and due to this the public is getting more confused about the price range, quality of the product, etc and in this time online shopping websites such as filpkart, amazon, snapdeal etc helped people a lot and because of online shopping websites they can get a idea of the price range. Many people thinks that the product which is bought from online shopping websites cannot be returned or replaced so for this I want to share my personal experience-At third January I ordered an headphones from flipkart ant at nine January I got my headphones but when I used it I came to know that it is not working properly so I returned the product and at 13 January the delivery boy takes away my headphone and I got my alll money in my bank account. so I always believe on online shopping because They never cheat with us.THANK YOU!