Every day you will see new apps and new e-commerce sites popping up, I got Exclusively App link through facebook which was offering flat 50% off on all cosmetics. I could notice following few things with this new Pop up in market
I ordered few products, but now its after 15 days of placing order, orders are not processed and no reply from Exclusively customer care when these orders will be pocessed.
Exclusively.com wont dispatch your products and wont allow you to cancel order either.
3 Exclusively app is not connected with Exclusively.com site means if you place an order using app it wont be reflected in Exclusively website after you use same email id to login.
4 When you will contact their customer support you will get following standard email from them
Dear ,
We are extremely apologetic for what you are experiencing.
We always prioritize complete satisfaction of our customers and make sure that the products reach them within the specified time limit. Unfortunately in your case certain situations just came up suddenly and we failed to dispatch the items within the planned time frame.
We will surely update you, please allow us a time period of 48 hours to 72 hours for the same.
For any further assistance please feel free to contact us.
Warm Regards
Customer Service Executive
These 48 to 72 hours remain same for 15 days .
Today its 7th may 16 and I dont know when my products will be dispathced and when I will recieve them.
Dont waste your money on Exclusively website and Exclusively App, Act wisely.