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Onsitego

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4.8

Summary

Onsitego
Lily Chen@gags_73
Jan 17, 2021 10:33 AM, 468 Views

Onsitego Cares

Onsitego is working closely with MouthShut.com to enhance customer satisfaction.

BEWARE ONSITEGO IS A FRAUD, CHOR COMPANY

BEWARE! FRAUD COMPANY. THEY WILL NOT HONOUR THE WARRANTY. MY +4 YR EXTENDED WARRANTY WAS DECLARED NULL AND VOID. REASON, MY LED PANEL MALFUNCTIONED WITHIN 3 YRS OF PURCHASE. THEY REPLACED WITH REFURBISHED PANELS WHICH WITHIN 2 DAYS AND AGAIN WITHIN 20 DAYS MALFUNCTIONED. THEY THEN PALYED A TRICK ALONG WITH SERVICE CENTER. WHEN THEY TOOK THE TV TO THE SERVICE CENTER THEY CAUSED A MINOR BENT IN THE PLASTIC FRAME OF THE TV, WHICH WAS HARDLY NOTICEABLE. BUT WHEN THE PANEL TROUBLED ME WITHIN 20 DAYS TIME AND THE ENGINEER CAME. HE IMMEDIATELY NOTICED THE MINUTE BENT IN THE CORNER OF THE FRAME AND REPORTED IT AS PHYSICAL DAMAGE. NOW THIS CHOR ONSITEGO COMPANY TOTALLY DISHONOURED THE COMPLETE WARRANTY AND DID NOT REPLACE THE LED PANEL STATING PHYSICAL DAMAGE. SO BEWARE. THE TERMS AND CONDITION STATES, PHYSICAL DAMAGE WILL NOT BE COVERED BUT THEIR INTERPRETITION OF THIS IS IF THERE IS ANY PHYSICAL DAMAGE ANYWHERE, WVEN A MILD BENT THE WHOLE OF THE WARRANTY BECOMES NULL AND VOID.


DO NOT GO FOR THESE CHOR COMPANY

Issue Resolved
(1)
Hi Lily Chen, we believe that the issue might have been resolved. In case of any further assistance, feel free to write to us here and we'd be happy to help.Regards,Team Onsitego
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