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2.5

Summary

Orange Mobile Operator
Charanjeev Singh@charansir
Apr 19, 2003 10:38 PM, 1615 Views
(Updated Apr 19, 2003)
Orange Juice on the Floor

Typical MNC style - Orange screws up on its billing, they forget what tariff plan I am on and really screw up in September 2002. I get no bills right until end of February and I have been roaming all over the country in October and November. No idea how much bill. Called up Orange Customer (screwing) Service and all I get is oops ’’I’m sorry but our systems are slow’’ or a ’’I must apologize for the delay, but the system currently shows that your bills have already been dispatched regularly. What the f*k - if they claim that I didnt pay in spite of receiving the bolls - why did leave my cell in service for six months - till date.


Finally, worried about the accumulating amount I called up Orange ONCE AGAIN (must’ve become famous among them by now) and asked to speak to the Duty Manager (since I have a bit of an idea about how call centres work). Same sht spilled all over again - this time I offered to make the payments one month at a time every 15 days - no sht - they do all the fking sht and blame me for all of it - 10 days after interaction - my outgoing calls are barred and I am waiting for incoming to zonk off too - I WANT TO SEE ORANGE JUICE ON THE FLOOR!!!

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