I have booked Oyo Room for my stay on July 8th to July 10th 2023. I was traveling with my aged mother to Pune. They have confirmed my accommodation in Collection o Hotel Galaxy Executive . They have given me some offer and made me pay for the booking before my arrival. I got the confirmation also then upon my arrival when I called to the hotel, the manager listened and disconnected my call. After some time I received a message on my phone, my accommodation is shifted to Flagship Hotel Kalki in at lohegaon. When I recontacted Galaxi they said we have informed Oyo that we no longer takes any booking. So I reached the location of flagship hotel Kalki in and there was no sign of hotel there, we spend almost one hour searching for that hotel and my elderly parent was exhausted after long journey and this trouble finding the hotel. When we reached the hotel, the manager was saying we have not got any booking from you. I was shocked . He said if you want I will give you another booking from here and told me a higher tariff. So I couldn’t agree upon I called Oyo and they shifted to another hotel and made another payment as my old parent was getting annoyed with all this happening .