We used to visit Paras hospital for consulting Gyno as well as pediatrician. My wife’s delivery was there and it was a normal delivery. All the doctors and nurses were good and supportive. They took utmost care while we were in hospital.
We were in hospital for 2 days. The attendant have not lift, one is for visitors and officials other is for patient and officials. If someone who is an attendant, want to got to -1 where they have Canteen, their corporate office, need to got to first floor and then by stair case to -1. I had a word with a stupid lift operator on this. What a system?
The supporting staff like the lift operators, people in OPD, Medical Records Department, Labs are worse, even security.
My child was born there and as per the government policy hospital have to register birth as soon as it happens. I have checked with Medical Records Department(MRD) about the procedure, that moron have asked Rs. 1200/- for getting it done by him, the actual cost is Rs. 12. I said no and collected a copy from Corporation website. My address and wife name wrong in the certificate. I will have to run behind corporation officials to make it correct. He might have done purposefully.
Secondly, none their email ids works which they published in their website. I got a quote from an Assistant Manager Branding, his email id too not working. There is no proper customer care system in this hospital.
Overall experience is good apart from these things, but we pay more for these things too.