Disgusting time slots and process. You need to visit passport office 3 times, if you need to renew your passport, get a fresh passport for your spouse and fresh passport for your kid. Website does not recognize that you are one family and whats more it assumes your time is useless except roaming around these offices - like any other indian govt offices
Another dumb call centre staff - dont attempt to hear your questions or not even able to comprehend - bunch of script readers.