We were sent back for 10th std marksheet even after having of birth certificate scanned. We were told that they need anither birth proof so we had to go there twice and stand in long line for which I say it is a true patience test. But what I liked in there service is that we applied for normal passport and received our passport in 24 hrs. It is probably because we are under PSU type of employment. We don’t need pre- police verification.