I moved my stuff from Mumbai to UK. As per their advice the items were packed in thick cardboard boxes which they changed extra. I also took out insurance for the items incase it is damaged or lost.
When the items arrived in Uk all the furniture were broken. To my shock the boxes i paid extra did not happen. At my home they were packed in thick cardboard boxes but when the items arrived they were changed and transferred to thinner boxes. When i called them to claim the insurance they blatantly told me that the insurance is not valid because the boxes were changed. They are a big con. The manager Ranjan patel will sweet talk into additional expenses and cheat you.