I got this Payback card and they claimed that it is the biggest loyalty program. It’s the worst card I have ever used in my life. First of all the points don’t get added to your card. Although they claim that they have lot of royalty partners but you never get the points added in your card. I personally had issues when I used Makemytrip, Flipkart.
The points were supposed to be added on my payback card but they were never added. I had to call them so many times to get this done. I was frustrated so wanted to discontinue its usage. So I redeemed the points which I had on payback and that redeemed product was never delivered to me. I called payback and they said they would follow up and would let me know. But they never called me again. I called them up again and then they told me their system’s are down so I have to call up again. Can you believe this?
I am frustrated with them and would not use this card again in my life.