I am from india but have a prepaid MasterCard loaded with USD and AUD. I recently made a purchase on eBay USA and paid $185.43 in USD. The items were shipped to my brother, who lives in Florida. I selected payment by credit card but when I checked my Cash Passport account I found that PayPal had taken over the transaction, converted the purchase to NZD and then removed the funds from my AUD wallet. All the while extorting fees for the currency conversions. Cash Passport refused to refund the fees, stating it was a PayPal issue. I have just spoken with PayPal, who refuse to refund the fees and answer all my questions by repetitive script reading. Just went around in circles, they are a disgraceful company and obviously make a lot o
I went to pay my PayPal bill online. When I went to the PayPal website pay my bill got a screen that the site did not exist. Called PayPal customer service as was told that they could not take a payment for I was listed as being Bankrupt. I informed them that I was not bankrupt, never had been, nor ever filed for bankruptcy. Was put on hold and sent to the investigation department. Was informed that they would research and get back to me or call them back in 10 days. Called back, still in investigation. I owe them a bill and I want to pay, was informed I was in litigation, account frozen, could not take a payment nor discuss the account.
Asked how I could prove that I was not bankrupt, again informed could not discuss the account, wait for a letter or a phone call from them about the investigation. Called back to talk to a member in the investigation department, was told that they could not transfer me to that department. I have been with PayPal since 2010. Never had any problems. I cannot even close the account nor remove my credit cards.
Worst customer service these shows what fraud they are doing.
Please do not use paypal.