Now paytm becomes a payments bank it is really good thing but today I am telling about very bad policy of paytm.
The field agents of paytm payments bank go door to door and opens accounts of un aware people without giving them proper informtion. Agents ask people to verify their mobile number and when that person agree to do the agents open the paytm bank account without permission even agents not tell then that they are agents of paytm payments bank or they have just opens his bank account. They are doing only for increasing their sale rate and complete the target given by paytm.
If we talk about app the app is good and pretty secure. Appearence could be improved because icons and text is blue in colour.
Concept is good if you are existing paytm user you automaticly migrated to payments bank if you provide kyc documents to paytm like Aadhar, Pan etc. Now You will get interest on the diposit you have in your account.
Paytm has largest number of users than other payments bank so if paytm regulates some activities of agents it become more reliable to all. It already have good customer support.