Hello guyz now a days india is trying to go cashless and paytm has made it easier. There are many more apps like this but paytm is best among them as it not only has its own wallet but with the new upi method u can directly pay from ur bank also. Paytm is the best way for transferring money to friend or at a store as u can send exactly the amount u want to send without worrying about coins and now-a-days many stores even street stalls r accepting paytm so it certainly made it easier. With the best of offers, discount and cashbacks certainly I do prefer to reacherge my phone, book tickets from paytm. And there are many money earning apps which transfer ur earning in your paytm.and most of them all paytm is the most secure and easy to handle website for online money transaction. Guyz I really love it and suggest it to try.although I dont know much about its customer service as I havent faced any issues till date