Paytm.com has been one of the most influential website during the cashless era at the start of 2017. Paytm.com offers online wallet, book movies, bus/train tickets and pay online bills. It did provide a great service but is it still making its mark in the cashless tech business?
Paytm.com has introduced during a transfer money from your wallet to the bank. As per my calculations, the net amount deducted from your transfer will be 2.04% . So, if you want 500Rs transfer you will be charged 10.2Rs extra( Refer the attached image 1) . This has been introduced lately and wasnt a problem during early 2017.
Why would you pay such a huge amount to take your money from one place to another?
Another main problem Id like to express is that, once youve booked a movie ticket halfway untill the payment, and you accidentaly press the back button, the seat will be blocked for around an hour( Image 2) . Also, it wont be available on any other sites. Youd have to wait for some time and place a new order. The pending order will be immediately marked as failed.
Paytm.com offers good customer care services but they dont provide complete answers and make you wait for a while. Hope this gets you enough knowledge about the current problems faced by Paytm.com users.