I have bought many product from paytm .The customer service is good, but the problem is we can not speak with the executive if we are facing any problem regarding any issue I should visit the paytm app and do the process in mailing it is little risky process.the quality of the product is good as they shown in the image.the delivery time is perfect as they mention.it as lots of discount and cashback as we purchase any product in paytm. it is reliable and trustworthy.