I have been using Paytm since a long time now. I must say its trustworthy in case of doing recharge, keeping your money in paytm wallet. But I didnt liked my shopping experience with paytm. I ordered a Swiss knife from Paytm which was shown to be a very good product on pictures. But when I recieved that product, that didnt stand upon my expectations. A very cheap product, good packaging but product was not good enough. Also, they take shipping charges for areas where other e-commerce complanies deliver for free.
In the end I just want to say I am very much impressed by their recharge and billing service but very much disappointed by their online shopping experience. ?