I have started using this app in 2011, I made recharge of 100 rs to my mobile, amount deducted from my account but the recharge was not done, then I stopped using this app, again in 2016 due to 500 and 1000rs note was not in use so started using this app thought service and technology might be changed, and got 2 socks 1. add money, I opened app there was one option add money I filled all necessary things like card details and information 1000rs deducted from my bank account and not add in Paytm, after this I tried to contact customer care not working number and then there was one more option contact us useless, I wrote issue, got reply that I will receive my payment in 7 days in Bank or Paytm its almost a month no money received. and if you again try to contact us same reply you get you will receive my payment in 7 days in Bank or Paytm.