On Sep 9th 2015 I booked a ticket on Cleartrip app as it was having offer of 15% cash back or max 1000 amount if paid thru paytm wallet. In the terms and conditions it was mentioned that it it will be added after 1 hour post the ticket booked.
But its been now 8 days I din’t get the cashback added to my paytm account nor any of their customer representative are responding to any of my mails or post.
I was getting a 10% discount on Spicejet but since paytm was giving 15% cash I opted to book thru Paytm as I had a great impression on the way paytm used to operate and satisfy its customer.
But after this incident I dont trust any of the paytm offers as its just a way to expand its business though the customer have to suffer . Even they have responded once and told the 1000 amount would be added to my account in few hours but all again false promises. I have been chasing them but no hope. The mail that the had responded. September 14, 2015, 17:18
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Ankit Puri
Top-Ups Business
Hello Sushant,
Thank you for contacting Paytm.com.
This is with regards to the concern which you have registered with Paytm against the order number 34793976.
So sorry for the delay, As we have checked maximum cash back for clear trip is Rs 1000 which will be added to your paytm account in few hours. Thanks!
We hope this helps. Should you need any further assistance, let us know.
Look forward to see you again at Paytm.
Best Wishes,
Ankit Puri
Disclaimer: "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications."
September 14, 2015, 19:40