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Paytm

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Paytm
Ragesh Kulangara@Ragesh324525
Mar 25, 2017 11:26 AM, 1078 Views
Refund policy is not good

Iam using paytm for about 6 months , but now iam using freecharge app for online recharge & bill payments.


Because I had some negative response from paytm sevice,


For about 3 recharges it failed after typing the otp even in 4g data network.


And a message received from paytm that recharge unsuccessful and the refund will be credited soon. But after around 3 days I did’t received any refund .And I request a customer complaint with proof and the replay was not acceptable, that recharge was done by paytm but ur bank declined it.so better to talk with bank


This is the message I received from paytm but money is debited for all these 3 recharges from my bank


So paytm some times fail to refund and at low data speed the recharge takes more time tha other recharge sites

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