I had a very bad experience regarding the customer service I got from paytm. They are not worried about any complaint from the customer.
The product quality is not always good. It is sonetimes good and sometimes bad. I bought deodrant from paytm and they were poorly wrapped with tape and when I removed tape then it was all sticky sticky.
Delivery is the worst part of this paytm. The tell that they will deliver is 3 to 4 days but they take longer and its irritating.
App is not good. They have outdated prices of products and the barcode scanner does not work well.
I dont rely on paytm much I have put some money in the app just in case of emergency and I rarely ever used it.