Order # 51738449. 9/10 - I get a recharge done for my mobile and I get an e-mail and text message for a cafe coffee day coupon valid till 31/10.24/10 - I visit the CCD outlet nearby to order and claim the coupon. I declare the coupon before I place my order and they accept it.
I place my order which the attendant is not able to process. After 20 minutes of trying, I am told THAT THE COUPON IS NOT VALID AS IT HAS ALREADY BEEN USED!!
I never used it before this instance!
SO I SEND AN E-MAIL WITH MY COMPLAINT, ALL I GET IS A REPLY FROM SOMEONE MISINFORMED, THE REPLY STATES "recharge did not go through even though money got deducted from your bank account "
RIDICULOUS! I EXPLAIN IT AGAIN, AND NO REPLY SO FAR
ALL I GOT WAS EMBARRASSMENT IN FRONT OF MY FRIENDS!