I bought Sony TV from Paytm with 24 hours delivery time. My old parents have this as only entertainment instrument. It is more than 5 days while I am trying to find a solution. Seller told it is out of stock and they do not know how soon this can be delivered! In fact I was following up with paytm and seller both!
Poor customer service, abnormal waiting time, wrong status, no escalation process, no seller control, poor application design - all these I experienced today! I had to spend my whole day on it!