In mainly every shop, store or malls you see that all people says that paytm is accepted, In mostly delhi city. So paytm have trust of many peoples. This very popular payment gateway.
customer service is a bit slow, paytm need to improve it.
product quality is good.
delivery timeliness is a bit slow, needs improvement.
app is slower its loads very slow. needs improvement.
reliability is very good.
some things need improvement.