I installed paytm mall app to my device with expectations that there would be something better for customers but when I saw the interface its ditto similer to old paytm app, the difference is only 1 or 2 extra categories and red color instead of blue.
To attract customers they gave some offers in new app which are not available in older one to drive traffic to this app.
Now I tried to order few kitchen items through offer and same thing happened with me which earlier happened with paytm app snd I am really disappointed with the service.
I entered my card details for payment and made the successful payment of 1090 rupees but instantly I got a message from paytm that transaction is done but order not placed due to some issue and we will revert money back to your wallet.
Its been 2 days now even after contacting customer support I have not receive my money back.
Its really frustratimg and trust breaking.