I have been using the paytm mall app from 23 days and I have founded that the customer service is average because the quality of the product as shown on image is not like that I think they do editing and then upload the pictures of the product. The delivery time is same as the paytm app has sometimes they took 7-8 days for delivery and also sometimes they cancel the delivery without any information.the aap has an good interface and easy to use.