If you get a wrong product and if you have to return it.. God save you.. The mattress I ordered was shown in the photos to be a foldable one.The one that I received was not foldable at all. 15 days and 20 calls later, I am still waiting for the pick up and refund. Customer care is non existent. Good luck with your orders. I am sick and tired of dealing with these people. Whoever is incharge of this, Pepperfry.. you are wasting your money on him/her.