I have purchased two items from Pepperfry.
Jaipan 2 Slice 750W Pop-Up Toaster-9004 for 690 Rs
Inpro Hi-Life 2 Jars Mixer Grinder 500 watts for 890 Rs
But they send me a damaged & used toaster and a new 350 watts mixer (instead of 500 watts). I have been sending them many e mails regarding but I am yet to receive a resolution. I am attaching some images as proof
If you can give me some guidance regarding consumer courts, case procedures etc then advise me here.
Thanks.