This was my bitter experience with first order on pepperfry.com
Ordered Pogo Bellina Stainless Steel 2000 ML Casserole with payment made in full on Nov 1st and received the product on Nov 11th. After opening the parcel was shocked to see that instead of 2000ml they have sent 1000ml.
Instantly mailed them and they asked me to log on to the website and upate it. When I log on I am unable to return the product as the "Return" button is hidden.
Again I mailed twice and till now no response from them, being one of the top website. Very sorry and friends please order COD instead of payments. At least then they will contact us accordingly.