This site is not consumer friendly as the buyer has to face many problems right from buying to delivery and returning. You might also feel harassed sometimes by their service because it's a challenge to get perfect and right product from them. They never give a fix delivery date. They sells products without refund or return policy. Also their customer care service is so rude that after your complaint they will just email you with a rude reply and not even call you back to understand your problem regarding their products. And also they reply from a Noreply mailbox so that no one can counter their answer. Never ever buy anything from them. It is better to spend more money and buy the same thing from local store or any other site. They have nothing much to offer as a unique product or service. Inshort pepperfry is not trustworthy.