I had placed my first order with pepperfry of chest of drawers(Rs. 23000). First of all they do not have good tracking, the delivery times are not so good either.
1) The product we received was wrong.
2) After requesting return; the product was picked up after 8 days and 4 calls.
3) Very poor and non-confirming replies from team on phone
4) After 20 days also refund is not received
I thought this would be one of the cases and placed another order of decorative items(23 items - Rs. 23000)
5) Received 3 bad products
6) One is delivered to wrong address and no one knows where is my product
6) Again returning them is a big hassle and no one responds properly
7) Keep getting 3 calls a day
HORRIBLE EXPERIENCE
DO NOT BUY FROM PEPPERFRY