I have received the following Order #1184703 but I’m not satisfied 100% with it.
I have received Rin bar of 250gm worth Rs 17 instead of surf excel bar worth Rs 29
Lifeboy handwash 185ml* 5 pouches instead of 900 ml single big pouch.
Each small five pouches have got Kellogs chocos worth Rs 10 free with them.
I have talked to their customer support.
They asked me to mail.
But It has been more than 48 hours they did not get back to me neither solved my issue.
I have attached my items screenshot.
Also here under is copy of mail to them:
Email Acknowledgement: Order ID 1184703 #ES00268906
Inbox
x
PepperTap Support crm@peppertap.com via peppertap.happyfox.com
14 Oct(3 days ago)
to me
Email Acknowledgement #ES00268906
Dear Customer,
Thank you for reaching out to the care team at PepperTap.
We confirm having received your email and your ticket ID is #ES00268906. A copy of your original message is included below.
Please note that our working hours are 9 AM to 10 PM. We shall be responding to your request within 24 business hours. We appreciate your patience!
Regards,
Customer Support Team
PepperTap
Your original message:
Dear sir/madam
I have received the following order but I’m not satisfied 100% with it.
I have received Rin bar of 250gm worth Rs 17 instead of surf excel bar worth Rs 29
Lifeboy handwash 185ml* 5 pouches instead of 900 ml single big pouch.
Each small five pouches have got Kellogs chocos worth Rs 10 free with them.
So I’ll be glad if you provide me with equivalent amount detergent bar as per my order and five chocos that are free with each lifeboy.
Please find all the snapshots of the order attached herewith
Regards
Nikhilesh Maloo
Mobile: 9830351278
From:
Date: 14-Oct-2015 3:18 pm
Subject: PepperTap delivery confirmation
To:
Cc: Your PepperTap receipt for order # 1184703 placed on 12:38 PM, Oct 14 2015. #SupermarketInYourPocket. PepperTap Receipt Order #1184703 Seller: Arambagh Food Mart, Bansdroni Kolkata Order Date 12:38 PM, Oct 14 2015 To Nikhilesh Maloo 1/20, Nehru Colony, Ground Floor G-B, Shantinagar Colony, Near Purani Masjid, Tollygunge, Kolkata Phone: 9163636415 Delivery Date 03:18 PM, Oct 14 2015 Your Order Product Quantity Price Amount Surf Excel Bar, 250 GM 1 29.0 29.0 Rin Refresh Lemon & Rose Detergent Powder, 500 GM 2 38.0 76.0 Lifebuoy Nature Handwash, 900 ML 1 160.0 160.0 Shipping 0.0 PepperCash Applied 0.0 Discount 150 Total 4 115.0 Cheers! Help us improve our services by providing us your valuable feedback by calling us on+91 88820 89000.