Ordered 2 medicines vide order no. M17969741 one being calpol. Received calpol only costing RS.14/- and was billed and paid RS.110/-. Not informed properly about the non availability of the undelivered medicine. An SMS about modification in order without giving details was received on delivery date at 3.24 am when I was naturally asleep and the delivery was made about 11.00 am depriving me of reasonable time to enquire into the modification. Ended up paying RS.110/- for medicine worth RS.14/-. Felt like been cheated in broad daylight. Demand an immediate refund failing which the issue will be escalated to regulatory authorities, media and other grievance redressal platforms at the risk , responsibility and cost of the service provider company.
Saumik Das
8620912096