I had Ordered flowers, chocolates and a greeting card for a anniversary. The had delivered the flowers and card on the same date (That is only thing positive). The delivered at 3.30 PM and the Guy who delivered is telling stories that he came long way and expecting money. If they charge for delivery then they should say the same at the time of ordering we can pay the same but I never expect other party to pay. More over they do not have any track on what is delivered and when is delivered.
When I brought that they did not deliver the chocolates the customer support guy did not get surprised (seem like it is normal practice). More over All greeting card are not Birthday greetings this fact they should under stand. When they send only Birthday greetings they they should mention that in the site. They are not professional and takes time to understand the Issue.
I would never go with them in future.