The Vespa in itself is a wonderful machine. and I have no complaints with it as of now. however I had the worst experience procuring the vehicle from the Dealers in Mumbai- Indy Italia, Andheri West, Mumbai
I had booked a Vespa VX on 9th April 2015 and delivery was promised witin 20 days of full payment. Full amount was paid on 12th April 2015. the registered vehicle was due on 6th may 2015, however I received the vehicle on temporary registration only on 13th June 2015.
This was after endless calls, emails, visits to Indy Italia, Andheri West demanding for my money back. Even the Piaggio Sales head did not seem to have a solution. They also gave me a FAKE registration because I decided to return the unregistered Vespa. Final registration was received on 4th July 2015 after which none of the sales persons, owners or Piaggio sales head answered any of my calls.
Turns out it took 3 months to procure a Vespa from Indy Italia, Andheri West, Mumbai . Highly disappointed.