This review is only for Greater Noida Pizzahut which is in Ansal Plaza at Parichok.
CUSTOMER SERVICE: Customer service is not so much good if you are ordering online or by phone call. They just make you fool by agreeing with yours decisions. He was talking arrogantly.
PRODUCT QUALITY: I would like to tell you my experience happened with me 1 month ago. I was at my home and I was hungry, I opened pizzahut website and ordered a pizza and my order placed successfully and I have given a 30 minutes time to wait, I waited for that much time but no one came with pizza then after 30 minutes a person called me and asking me that I have ordered any pizza or not. I said I have ordered 30 mins before and now you are confirming then he start making excuses but I got angry and cancelled my order. After some days me and my friends ordered 2 combo pizzas. A person deliver on time but there is no ketchup found with 8 pizzas and one more issue 1 out of 8 pizzas is totally burned and black in colour, how anyone can eat such pizza we through that in dustbin and the same thing happens today we deliver 4 pizzas and there is no sauce or ketchup and one pizza is very bad we returned them today and ordered form Dominos.
DELIVERY TIMELINESS: Delivery done within given time sometime but some time not delivered.
App & Website: App is very slow and also website I think they need to optimize their code and make their database better for quicker response.
Reliability: Service is not reliable.