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PlanetSpark

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4.3

Summary

PlanetSpark
pranay kumar@pranaykumarcse
6 days ago, 10 Views

PlanetSpark Cares

PlanetSpark is working closely with MouthShut.com to enhance customer satisfaction.

(Updated 6 days ago)
PlanetSpark is not refunding my money

I subscribed to PlanetSpark for my 8-year-old daughter on April 13, 2025, and paid a total of ₹;28, 125. The program included 1-on-1 personal classes with a teacher named Ms. Inchara Gowda, and the assigned coordinator was Ms. Pooja Mahant.


My daughter attended two 1-on-1 sessions, but during the third class, Ms. Inchara experienced network issues and did not join. Following that, my daughter was placed in a group session, which she did not enjoy. I personally observed that the group classes lacked structure and did not offer meaningful learning.


Due to this poor experience and my daughters lack of interest in continuing, I requested the PlanetSpark team to discontinue the classes and issue a refund. However, they repeatedly refused, only offering to change the teacher. This is despite their initial assurance that if we were unsatisfied within the first month, a refund would be provided.


I strongly advise fellow parents to be cautious before enrolling. In my experience, PlanetSpark has failed to deliver quality education and is now refusing to honor their refund policymaking this feel more like a scam than a genuine learning platform.

Brand Response
(0)
Dear Parent,Greetings of the day !!Thank you for your feedback about your experience with PlanetSpark. We apologize for the inconvenience caused and would like to address the issue you raised. To assist us in resolving the matter please share us your registered email ID or you can email to us at custometsupport@planetspark.inThanks & Regards,Team PlanetSpark..
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