One very important aspect we forget about Insurance Co. is its credibility to settle claims. We focus much on Branding and Advertisements and Agents promptness to collect premium
As per my personal experience for claim settlement Metlife is the most ethical company. There was an unfortunate incident in my cousins family. Uncle had total 3 Insurance plans from different companies. Out of which Metlife settlement was the most hassle free and Prompt. The settlement process is still awaited from rest of the 2 companies and its already been more than 4 months.
I personally feel the first criteria of choosing insurance company should be based on its ethical practice and credibility to settle claims
Anyways it’s a personal decision to choose the Insurer, but I am sharing my experience because I have seen the pain my Aunty is going through to get her claim settled from rest of the companies.
What we ultimately want is that our near and dear ones should not suffer in case of unfortunate incidents. Thats the whole point of getting insured.