I am an existing customer with PNB MET LIFE INDIA INSU CO LTD and got couple of policy
I had applied for another policy with PNB MET LIFE INDIA INSU CO LTD and made payment of Rs 20000 thru cheque on 02/09/2015.
I did not received my policy for so many months, when I called their customer support then they mentioned that policy 21667363 was issued and document was sent on my address.
after so many email followups I have been told that policy was returned to them due to wrong address.
this was an absurd excuse given by Pnbmetlife, I am residing at same address for last many years and also an existing customer with pnb then how come they give such a louse excuse.
Now they are forcing me to accept this policy by sending document in January.
I do not want to accept this late policy and want my refund with an interest.
I am constantly following on email with them, but not getting an appropriate response.