This prestige stove model no GT04 was bought in Dec 2016 from Velachery Prestige show room. This gas stove is sparingly used to cook for 2 persons and the cooking load is very less.
We were shocked when the glass top burst into pieces yesterday night. The glass supposed to be tempered for high-temperature and we did not expect such poor quality from Prestige.
The entire kitchen is spewed with glass and luckily no one was injured.
When we called the dealer - he did not bother to get any details and simply asked us to register call at service center.
See the photos on what kind of damage it has caused. We are unable to use the stove and the kitchen and there is no clarity when Prestige person will come to inspect and what he will do.
The stove is STILL UNDER WARRANTY BUT PRESTIGE HAS CLEVERLY EXCLUDED GLASS FRAMES FROM WARRANTY
IS THIS DIWALI GIFT FROM PRESTIGE FOR BURSTING IN KITCHEN LIKE FIRE CRACKERS?