First of all to create personalize item the UI is pathetic. it took me multiple efforts to create a small item. And on top of that you will have to start everytime a fresh as you can’t save your work as draft/project. Plus after placing your order you can’t see it again as order so no surety what will you receive. BTW I placed my order on 19th Nov and still have not received it. It was an anniversary gift for my husband and my anniversary was 10 days back. Apart from this the torture I have to go through can’t be explained. My packet is lying in the courier facility from 30th nov and no one is ready to deliver it.
Once I placed complain on 7th dec they said they will look into it. And on 7th eve they change the status that it’s out for delivery from 5th dec. What a joke. They think customer can be fooled like this. After that even multiple rounds of mail complaints, phone calls are no help and its not delivered. I was told that courier partner sad I want open delivery so they are unable to do it. But how will I mention this when I am not contacts once by any delivery guy.
And then series of torture starts every day two three calls from courier, their partner, Printland, messages that its out for delivery and still no sign of my order any where.
On top of that not ready to give me my money back.
Big time cheater and such an unorganized company.
Better buy from ZOOMIN or PRINTO. They use Fedex.
I am a big eCommerce shopping buff. Shopped from almost all the portals in India and have very high tolerance level towards unorganized service. But they have crossed all the limits and had to post negative review.