These guys are Horrible, Even their Customer care headed by GM and they are running a big scam by harassing customers on the Transfer deeds, as they always with the hand in glove with the Brokers and they charge inturn heavy fees. I have been unfortunately undergoing this treatment twice as I have to sell the property and these guys do not allow unless we do all the documentation through them this is what my broker has said to me.
Other wise they say this clause is not in order , as if they are lawyers. I have got the Transfer deed done by my advocate by paying 2k but these guys have made me to run to post to pillar saying not acceptable and Manager & Asst Manager made me to pay cash of 5K , I dot know why? there was no receipt for this. some times you can also negotiate with them , please try this.
I have even wrote letter to Company heads but there is no use. Looks these guys are working in public office. to pass the file they charge that too like babus accepting cash.They do not have the proper behavioral aspects.this is not only with me I have even heard the same with many of the other owners. Further they claim to be they are in the industry for long tim are they having any ethics. Looks like even to resale our own Apt with great difficulty these individuals are making us FOOLS.