I had ordered a product more than 30 days ago. It was never delivered to me. Every time I contacted them, they would say it will be delivered soon. Customer care is extremely unprofessional and rude. Getting through to customer care itself is a miracle.
I dialed 20 times and got through only once. The call never goes through and just drops in between. Emailing customer care is also useless because I rarely got a response. I have requested for a refund more than 10 days ago. Still no response from them. I am wasting my time & energy in following up with them, that too for my own money. Even 1 star rating is too generous for such a retailer.
Never ever buy from this site, no matter how good the offer is. Need to find a way to raise complaint with Govt Ombudsman for this and ensure purplle.com does not continue its cheating ways.