PVR charges extra Rs. 15 per ticket for online booking as a convenience charge. However this does not entail you to any convenience. You still have to stand in queue for your tickets at the theater. The staff was very arrogant. He refused to give us a receipt for the extra Rs 15/ ticket charged by PVR. The e-booking portal of PVR is buggy. We were getting 2 different seat choices on 2 different computers for the same movie booking. All said theater was well maintained, no other issues.
Regards,
Priyank