I booked the transfer of the household goods from Hyderabad to Bangalore on March 13th. They have delivered the goods and during the delivery they missed one box.
I have been raised a complaint with the Missing Items team. A person by name Chandra Sekar(+91 91212 2xxxx) contacted us and mentioned that the issue will be resolved with a week.
Now it is almost 2 months and he is not even bothered to contact and resolve the issue. We have called him around 30-40 times and every time he is taking an excuse and not at all calling back to resolve the issue.
We also asked to share the Manager contact as we were not seeing any progress and he is not responding for that also.
We did not expect this kind of service from such a big and popular brand.
I will not chose Agarwal Packers for any transfer of goods and will also inform all my friends and family to do the same.
Very bad response, very bad ownership and very bad communication.
Overall Very bad service.